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Thank you for visiting and shopping at LESIS. 

Following are the terms and conditions that constitute our Shipping Policy.



Shipment processing time
All orders are processed within 3-14 business days. Orders are not shipped or delivered on weekends or holidays.

訂單出貨最多可能需要 3-14 個工作日,週末或節假日不發貨或交付訂單。

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we may contact you via email.

請注意:我們提供的送達時間僅作為參考,交貨時間未考慮預購商品及可售庫存情況造成的延遲。如果我們遇到大量訂單,則發貨可能會延遲幾天。請允許額外的運輸天數。如果運送您的訂單有明顯的延遲,我們可能會通過電子郵件與您聯繫。

請注意:Pre-Order商品與尺寸訂製商品訂單出貨最多可能需要 14-60 個工作日。


Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

發貨確認和訂單跟踪
訂單發貨後,您將收到包含確認編號的發貨確認電子郵件。跟踪號碼將在24小時內激活。

為安全起見,LESIS 有權將首筆訂單商品配送至持卡人經過驗證的帳單地址或工作地址。下單時,為避免耽誤您收到訂單產品的時間,請確保提供與您正確的配送地址訊息。


Damages
LESIS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


DOMESTIC SHIPPING POLICY

國內配送:SF-express順豐快遞 / 便利超商取件 / 便利超商取件付款


INTERNATIONAL SHIPPING POLICY

Additional processing time (3-5 days) may be required for international orders.

Worldwide Shipping will be shipped via EMS / SF express, once your package is shipped, you will receive an email with your tracking code.

*We may not be able to ship to every country. If we are unable to process your order we will notify you and refund your full order.



Customs, Duties and Taxes

LESIS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Unfortunately, we can’t calculate these costs as they vary country to country.

If a return is requested, the customer will be responsible for covering the return shipment cost. For refunds, we will not be able to offer refunds on international shipping costs, only up to the maximum value of the products purchased. For more information, please see our refunds and returns policy.