• 🩵 限時優惠 ➡ 夏季清爽的珍珠項鍊 SHOP
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REFUND POLICY


RETURNS
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or the wrong size was sent to you. Please send us an email at [email protected]. and send your item to us.

SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item.



退換貨政策


依照消費者保護法規定:為維護消費者權益,線上購物的消費者均享有商品到貨7日內猶豫期的服務,您享有商品到貨七天猶豫期隨時解約退貨之權益。但提醒您注意,商品退換貨時必須為全新狀態且完整包裝 (包含商品主體、附件、內外包裝、隨附文件、贈品等)


下列情形將可能影響您的退換貨權益:
░ 商品包裝毀損、封條移除、吊牌拆除、貼膠移除、標籤拆除或已組裝、使用等情形。
░ 其他逾越檢查之必要或可歸責於買受人或收件人之事由,致商品有毀損、滅失或變更者。
░ 如何換貨:在您收到貨品後如因非人為因素之商品損毀、刮傷,或運輸過程造成包裝破損不完整者,請您來信告知發現商品有瑕疵我們會盡快幫你更換商品。


 


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